Our Mission and Guiding Principles
- Monday 9:00am-8:00pm
- Tuesday 9:00am-8:00pm
- Wednesday 9:00am-8:00pm
- Thursday 9:00am-8:00pm
- Friday 9:00am-7:00pm
- Saturday 9:00am-6:00pm
- Sunday 11:00am-5:00pm
OUR MISSION STATEMENTOur Goal at Braman Motorcars is to provide our customers with the best luxury automotive experience anywhere, anytime.
We believe that people and our relationship with them, are essential to our continued success!
OUR GUIDING PRINCIPLES1. We will strive to be the Best at what we do.
2. We will acknowledge every Customer in a friendly and helpful manner.
3. We will address every Customer's concern and resolve problems quickly.
4. We will strive to exceed expectations and view each Customer as an opportunity to demonstrate excellence.
5. We will be responsive and always follow through with our commitments.
6. We will promote co-operation and team work and treat each other with dignity and respect.
7. We will strive to improve our skills and abilities through continuous training and education.
8. We will evaluate and improve our work processes to achieve the highest level of Customer Service Excellence.
9. We will perform our responsibilities with integrity, honesty and always in a courteous way.
10. We will take pride in our personal appearance and cleanliness of our work place.
11. We will represent our dealership professionally at all times.